This Cookie Policy explains how Otesse LLC ("Otesse," "we," "us," or "our") uses cookies and similar technologies when you visit our website www.otesse.com. This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember information about your visit, such as your preferences, and make your next visit easier and more useful.
Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until you delete them).
2. Types of Cookies We Use
We use the following categories of cookies on our website:
| Cookie Name | Purpose | Duration | Type |
|---|
| session_id | Maintains your login session | Session | Essential |
| csrf_token | Prevents cross-site request forgery | Session | Essential |
| cookie_consent | Stores your cookie preferences | 1 year | Essential |
| _ga | Google Analytics - distinguishes users | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
| _gat | Google Analytics - throttles request rate | 1 minute | Analytics |
| user_preferences | Stores your display preferences | 1 year | Functional |
| recent_searches | Remembers your recent service searches | 30 days | Functional |
| _fbp | Facebook Pixel - ad tracking | 3 months | Marketing |
| _gcl_au | Google Ads conversion tracking | 3 months | Marketing |
3. Essential Cookies
Essential cookies are necessary for the basic functionality of our website. Without these cookies, certain features of our website would not work properly. These cookies:
- Keep you logged in during your visit
- Remember items in your booking process
- Ensure security and prevent fraud
- Store your cookie consent preferences
Note: Essential cookies cannot be disabled as they are required for the website to function.
4. Analytics Cookies
Analytics cookies help us understand how visitors interact with our website. We use this information to improve our website and services. These cookies collect information such as:
- Number of visitors to our website
- Which pages are most popular
- How visitors navigate through the website
- Where visitors come from (referral sources)
- How long visitors spend on each page
We use Google Analytics for this purpose. The information collected is aggregated and anonymous, meaning it cannot be used to identify you personally.
5. Functional Cookies
Functional cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. These cookies:
- Remember your preferences (such as language or region)
- Recall your recent searches or service selections
- Enable features like live chat support
- Provide personalized content based on your previous visits
6. Marketing Cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. These cookies may:
- Show you relevant Otesse ads on other websites
- Measure the effectiveness of our advertising campaigns
- Limit the number of times you see an advertisement
- Help us understand the interests of our website visitors
You can opt out of marketing cookies at any time through your browser settings or our cookie preferences center.
7. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: Website analytics and performance measurement
- Google Ads: Advertising and conversion tracking
- Facebook Pixel: Advertising and audience insights
- Stripe: Payment processing (essential)
- Intercom: Customer support chat
We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information.
8. Managing Cookies
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to manage cookies through their settings. You can:
- Block all cookies
- Accept only first-party cookies
- Delete cookies when you close your browser
- Delete specific cookies
Please note that blocking all cookies may impact your experience on our website.
Opt-Out Links
You can opt out of specific third-party cookies:
9. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no universal standard for how websites should respond to DNT signals. Our website does not currently respond to DNT signals, but we respect your right to privacy and provide other options for managing cookies as described above.
10. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post any changes on this page and update the "Last updated" date. We encourage you to review this policy periodically.
