(541) 844-2585
Available 7 days a week
Otesse

Support

File a Dispute

We are committed to your complete satisfaction. If something was not right with your service, let us know and we will make it right.

100% Satisfaction Guarantee
24-Hour Response Time
Dedicated Support Team

Our Resolution Process

We take every concern seriously and have a straightforward process to address issues quickly.

1

Submit Your Concern

Fill out the form below with details about your experience. Include your invoice number, service date, and a clear description of the issue.

2

We Review

Our customer success team reviews your submission within 24 hours. We may reach out for additional details or clarification.

3

Resolution

We work with you to find a fair solution. This may include a re-service, partial refund, or full refund depending on the situation.

Submit Your Dispute

Please provide as much detail as possible so we can address your concern effectively.

Contact Information

Service Details

Type of Issue

Describe Your Issue

For urgent issues

If this is an urgent matter or involves safety concerns, please call us directly at (541) 844-2585 for immediate assistance.

By submitting this form, you agree to our Privacy Policy. We will use this information only to resolve your dispute.

Prefer to Talk?

Sometimes it is easier to explain things over the phone. Our support team is ready to help.

(541) 844-2585hello@otesse.com

Support hours: Monday - Saturday, 7am - 8pm

Our Commitment to You

Your satisfaction is our top priority. We stand behind every service with our 100% satisfaction guarantee. If we do not meet your expectations, we will make it right.