It's not about cleaning.
It's about you.
Anyone can clean a house. We chose to build relationships instead. When you trust someone with your home, you deserve a team that treats that trust like the privilege it is.
Our Philosophy
Relationships over
transactions.
We started Otesse because we were tired of feeling like just another appointment on someone's calendar. The rushed crews. The different faces every time. The feeling that nobody actually cared.
So we built something different. A company where knowing your name isn't optional—it's essential. Where "how can I help you?" actually means something. Where every person who walks into your home understands they're a guest, not just a worker.
Clean spaces are our craft. Genuine care is our calling.
"So happy to have found Otesse cleaning services to help me keep things tidy and sparkling."
Verified Customer
Oregon • Yelp Review
How We Serve
Service that feels
personal. Because it is.
Real People Answer
When you call, you get a person—not a phone tree. Someone who listens, understands, and actually helps.
We Remember You
Your preferences, your pets' names, that vase you love. We pay attention because your home matters to us.
We Show Up
On time. Every time. Because your schedule matters and your trust is earned through consistency.
We Listen First
Before we clean a single surface, we understand what matters most to you. Your priorities become ours.
Your Home, Our Care
We treat every space like it's our grandmother's house—with respect, gentleness, and attention to detail.
We Make It Right
If something isn't perfect, we fix it. No excuses, no hoops to jump through. That's just how it should be.
Real Relationships
Stories from people
who became family.
"Nathaniel did a fantastic job. He was punctual, professional and very thorough. He did windows, floors, kitchen, 2 bed and bathroom. I would definitely recommend."
Tiffany P.
Eugene • Verified review
"Highly recommend. I was able to get a last minute cleaning done on my home and was very pleased with the attention to detail."
Ashley R.
Eugene • Verified review
Our Process
How we turn customers
into lifelong clients.
We learn your name
Not your account number. Your actual name. And we use it.
We ask questions
What matters to you? Any allergies? Areas that need extra attention? We want to know.
We take notes
Your preferences go in our system. Next time, we already know how you like things.
We check in
After every job, we follow up. Not to sell you something—to make sure you're happy.
We grow together
As your needs change, we adapt. Moving? Having a baby? We're here for all of it.
Our Promise
What you can always
count on from us.
We'll answer when you call. Not tomorrow. Not "during business hours." When you need us, we're here.
We'll remember who you are. Your preferences, your concerns, the things that matter to you. Every single time.
We'll treat your home with respect. Like we're guests in a friend's house—because that's exactly how we see it.
We'll make things right. If something's not perfect, tell us. We'll fix it, no questions asked, no attitude given.
We'll be honest with you. About pricing, about timelines, about what we can and can't do. Always.