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Book jobs online · vetted local crews · clear scope
§ 01 — About us

Local work,
booked online.

Otesse is a local-services platform for booking real work: cleaning, junk removal, carpet care, and the jobs that keep homes, rentals, and businesses moving.

§ 02 — Why we exist

We started Otesse because booking local work should feel as clear as ordering anything else online: know the scope, know who is coming, and know what happens next.

— Mark & Diana, founders

What we do.

Cleaning, junk removal, and carpet care for residential, commercial, and property turnover jobs. Active markets come online as routing, crew capacity, and customer demand line up.

We post our prices online. Every service has a flat starting cost based on real factors (square footage, condition, urgency). The price you see at booking is the price you pay. No phone games, no surprise invoices.

Every booking is backed by the Otesse guarantee: clear scope, accountable crews, documented completion, and support if anything needs attention.

§ 03 — By the numbers
800+
Jobs completed
4.9/5
Average rating
12
Active markets
5
W-2 employees
$22/hr
Starting wage
$2M
Liability insurance
94%
Recurring retention
0
Subcontractors
§ 04 — What we believe

Four principles. Posted.

PRINCIPLE 01

Post the price.

Pricing opacity in home services is a tax on people without the time to comparison-shop. We publish flat rates online for everything we do.

If we can't price it without seeing it (estate cleanouts, post-construction, multi-property), we say so up front and quote in 24 hours.

PRINCIPLE 02

Hire people, not gigs.

Every Otesse cleaner is a W-2 employee with paid sick time and benefits. No subcontractors except for narrow, declared cases (specialty work like floor refinishing).

This costs more. It also produces better work, lower turnover, and a team that actually knows your home.

PRINCIPLE 03

Guarantee the scope.

Every booking has a clear scope, documented completion, and a support path if anything needs attention.

The guarantee is not a fallback for sloppy work. It's how we keep customers, crews, and the platform aligned.

PRINCIPLE 04

Open markets carefully.

Otesse is built to grow market by market, not to pretend every ZIP is ready before crews and routing can support it.

When we open a market, customers get real availability, vetted crews, and accountable support.

§ 05 — The team

Five humans.

MC
Mark Chen
Operations Lead · Co-founder

Runs scheduling, hiring, and on-the-ground operations. Was in property management for 12 years before this.

DR
Diana Reyes
Brand & Customer · Co-founder

Handles customer experience, billing, and writing. Used to run service ops at a regional cleaning chain.

JT
Jamal Thompson
Team Lead · Cleaning

Leads the residential cleaning crew. Joined in Q2 2024. Background in hospitality housekeeping. Trains every new hire.

SK
Sara Kowalski
Team Lead · Junk & Estate

Runs the haul truck and estate cleanouts. Background in logistics. Knows every donation center within 40 miles.

RL
Rosa Lopez
Cleaning Specialist

Senior cleaner. Six years in residential cleaning before joining Otesse. Specializes in deep cleans and post-construction.

We're hiring

Living wage, paid sick time, benefits. Day shifts only. No weekends required.

See openings →
§ 06 — Ready

Book a service
or talk to us.