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Your Clients Trust You with Their Secrets.

Law firms, accounting practices, and financial advisory offices hold confidential client documents on every conference table, in every shred bin, on every printer tray. Otesse cleans professional services firms with confidentiality discipline closer to a medical office than a corporate building — background-checked staff, NDA-signed crews, and a "do not touch the file" protocol that survives the messiest desk in the building.

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NDA-signed
All crew members
Background
Checked + bonded
Same crew
Every visit
After-hours
Standard

A Wiped-Down Conference Table Is the Wrong Move.

Most janitorial crews tidy the conference table because that is what looks clean. In a law or accounting firm, the conference table holds privileged documents that the partner left out for a reason. Confidentiality is the trust contract — and the cleaner is in the building when nobody else is.

01

Document Confidentiality

Files on desks, deposition transcripts on conference tables, tax returns in printer trays, client correspondence in trash bins. A janitor who "tidies" by stacking, throwing out, or moving documents is a malpractice claim waiting to happen.

How we handle it

"Do not touch documents" protocol baked into crew training. Documents stay where partners left them. Trash and recycling go to confidential shred bins, not general waste. Every crew member signs an NDA before their first shift.

02

After-Hours Building Access

Cleaners are in the building from 7pm to 11pm. They have keys, alarm codes, badge access. They are alone with case files, client intake forms, and the partner's computer that was left logged in.

How we handle it

Background-checked, fingerprinted, bonded staff with documented vetting. Same crew every week — your office manager knows them by name. Documented chain of custody on keys and access codes. Insured against employee dishonesty.

03

Shred Bin + Recycling Discipline

A confidential document ends up in regular recycling because a junior associate dumped a folder in the wrong bin. Or a cleaner consolidates the shred bin into the trash because it was overflowing.

How we handle it

Confidential shred bin protocol — never consolidated, never moved to general waste, escalated to your shred vendor on overflow. Recycling segregation maintained. We do not solve overflow by collapsing your confidentiality controls.

04

Conference Room Reset

A 4pm closing left coffee cups, half-eaten sandwiches, marked-up contracts, and binder spines on the conference table. The 8am meeting needs the room spotless — but the contracts cannot move.

How we handle it

Conference room reset protocol — surfaces, glassware, AV cleanup, vacuum, restock — without touching anything paper. Documents stay; the room around them gets staged for the next meeting.

05

Client-Facing Image

A $1,200/hour partner walks a $40M client through a lobby with smudged glass, a dusty reception desk, scuffed leather chairs, and a coffee station that ran dry yesterday. The first impression undermines the hourly rate.

How we handle it

Reception, lobby, conference rooms, and client-facing restrooms get partner-grade attention. Glass detailed, leather conditioned, plants maintained, coffee station restocked. The space matches the bill rate.

06

Tax Season + Trial Prep Surges

Accounting firms double their hours in March-April. Litigation firms run 14-hour days during trial. Standard cleaning schedules cannot absorb the surge — and the building is filthier when nobody has time to notice.

How we handle it

Surge schedules built into the contract for tax season and trial weeks. Day porter coverage available, additional restock cycles, weekend cleans on demand. We scale with your busy season instead of fighting it.

Confidentiality Discipline, Partner-Grade Finish.

Benefit 01

NDA-Signed, Background-Checked Crews

Every crew member signs a confidentiality agreement and clears a background check before their first shift. Bonded against employee dishonesty.

Benefit 02

Document Discipline Protocol

Documents are never touched, moved, stacked, or thrown out. Shred bins are escalated, not consolidated. Trained on what privilege means before they walk through your door.

Benefit 03

Same Crew, Every Week

Your office manager learns their names. They learn the partner who works late on Tuesdays and the conference room that always has client files staged. Consistency is the trust foundation.

What Stays in the Plan.

01NDA signed by every crew member
02Background-checked + bonded staff
03Do-not-touch-documents protocol
04Confidential shred bin discipline
05Same crew, same building, every visit
06Conference room reset without touching paper
07Surge schedules for tax season + trial weeks
08Partner-grade lobby + client-facing finish

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Ready for Cleaning Your Clients Would Approve of?

Walk us through the firm. Show us the conference rooms, the shred bins, the lobby. We will scope a confidentiality protocol, a surge schedule, and a finish standard that matches your bill rate.

Get Your Free QuoteSchedule a Walkthrough

or call (541) 844-2585