01Support
Start in
the right place.
A support hub for answers, service recovery, portal help, and human contact without forcing every question into the dispute form.
Docs
Answers
Form
Review
1:1
Contact
Docs
Read Common Questions.
Booking, service-day, payment, invoice, and account answers in the docs app.
Docs
Get Customer Help.
Start with the maintained support guide before opening a new request.
Form
File a Dispute.
Use the dispute form for quality, billing, scheduling, or service recovery issues.
Docs
Open Portal Tickets.
Manage support tickets and account-specific requests from the customer portal.
Website
Contact Otesse.
For unusual jobs, booking questions, partnerships, or anything that needs a person.
02Recovery path
Not every issue is a dispute.
Use docs for maintained answers, contact for unusual jobs or questions, and the dispute form when there is a service issue that needs a formal review trail.