Otesse is not a fire-restoration company. We come after the IICRC fire-restoration team finishes — we handle the final residential or commercial cleaning, soot wipe-down, and odor neutralization on cleanable surfaces. We do not handle structural repair, smoke-damage assessment, or insurance restoration claims.
- Final residential and commercial cleaning after restoration
- Soot wipe-down on cleanable surfaces (walls, hard surfaces, fixtures)
- Odor neutralization on textiles, soft goods, and air-cycle treatment
- Careful handling of salvageable items the restoration team flagged as cleanable
- Coordination with your existing restoration company on hand-off timing
- Structural fire repair or rebuild work
- Smoke-damage assessment or restoration scoping
- Insurance restoration claim filing or adjuster negotiation
- Mold or water-damage remediation
- IICRC certified restoration services
The restoration team is done.
It's still not livable.
After your IICRC fire-restoration team finishes structural remediation, the home or building still needs a deep, careful cleaning. Soot residue on cleanable surfaces, lingering smoke odor, salvageable items that need attention, and the final pass that makes the property feel like home or business again. Residential and commercial. Insurance-aware coordination.
Restoration ends. The smell does not.
Even after a properly scoped IICRC fire-restoration job, the property is rarely move-in ready. Soot has settled into corners the restoration scope did not cover. Smoke odor has bonded with textiles. Salvageable items are stacked waiting for someone to clean them. Families and tenants are pressing for a date — and nobody is saying who actually does the final clean.
Lingering Smoke Odor
Even after structural remediation, smoke odor can linger in textiles, behind cabinets, in HVAC return paths, and in soft goods that the restoration team left in place. The first walk-through after restoration almost always opens with "it still smells."
Multi-stage odor neutralization on cleanable surfaces — surface cleaning, soft-goods treatment where viable, and air-cycle work in the post-restoration window. We coordinate with your restoration company on what they have already addressed so we do not duplicate or undermine their scope.
Soot Residue on Cleanable Surfaces
Soot is fine, oily, and migrates. Even after restoration knocks down the heavy contamination, residue remains on baseboards, inside cabinets, on light fixtures, on the tops of door frames, and on every horizontal ledge in the property.
Surface-by-surface wipe-down protocol on cleanable finishes — walls, hard surfaces, fixtures, cabinetry interiors, ledges, and trim. Methodical top-down passes so resettlement does not re-contaminate areas we already cleared.
Salvageable Items in Limbo
After restoration triage, a stack of salvageable items usually waits in a corner — books, kitchenware, framed photos, kids’ belongings. Families are not sure what is safe to handle, and nobody on the restoration team is paid to clean them piece by piece.
Soft-touch contents cleaning on items the restoration team flagged as salvageable. We handle each piece with the care a family member would, not a generic crew. Items that cannot be cleaned safely are flagged back to you, not silently discarded.
Insurance Scope Confusion
The insurance scope ended at "restoration." The final cleaning is often a separate line, sometimes paid by the homeowner directly, sometimes covered, sometimes contested. Customers walk into our quote unsure what is and is not covered.
We are clear about our scope from the first call: we are the post-restoration cleaning crew, not the restoration company, and not the insurance liaison. We provide itemized quotes and documentation you can take to your adjuster — but the claim itself stays with you and your restoration partner.
Family Timing Pressure
Families displaced by a fire are often living in hotels or with relatives. Every day costs money and patience. The restoration date keeps shifting, and now the final cleaning needs to happen yesterday.
After-hours and weekend availability, multi-crew options for larger properties, and direct coordination with your restoration company on hand-off so the cleaning starts the moment they finish — not three days later.
Surface-by-Surface Dilemma
Some surfaces clean up beautifully. Some need to be replaced. Some look fine but smell. Without a careful walk-through, families end up either over-cleaning items that needed replacement, or living with items that should have been flagged.
Pre-clean walk-through to flag what is cleanable, what looks cleanable but is not (porous textiles, certain insulation-adjacent materials), and what should go back to your restoration partner for replacement scoping. Decision in writing before we start.
Post-restoration cleaning, done by a cleaning company.
Post-IICRC Partnership Scope
We work alongside your existing IICRC fire-restoration company. They handle structural remediation; we handle the final cleaning. Clear scope, no overlap, no insurance crossfire.
Deep Cleaning Discipline
We are a cleaning company first. Soot wipe-down, top-down protocol, cabinet interiors, fixture detail, and the unglamorous edges that get missed when restoration wraps. The depth a regular post-job clean does not reach.
Soft on Salvageable Contents
Books, photos, kitchenware, kids’ belongings — the items families care about most are handled piece by piece, with the care a family member would, not a generic crew rate.
What Sets Us Apart
Restoration ended. The cleaning starts here.
Tell us your address, your restoration company, and the hand-off date. We will quote the final cleaning scope, walk it with you before we start, and coordinate directly with your restoration partner on timing.