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For Hotels, Motels & Lodging Properties

Housekeeping is your product.
We help you scale it.

Supplemental and contracted cleaning for full-service hotels, limited-service motels, boutique inns, and B&Bs. Stayover service, deep-clean rotations, banquet space turnaround, and overflow coverage when housekeeping is short-staffed.

24/7
Operations support
Stayover
+ Departure rooms
Banquet
Same-day turns
PIP
Compliant detailing
Hospitality Realities

Housekeeping bottlenecks cost you revenue.

When your housekeeping department is short three rooms before check-in, occupancy is the casualty. Hotel and motel cleaning is a 24/7 operation with margins that disappear when one part of the chain breaks.

Housekeeping Staffing Gaps

The Challenge

Turnover is brutal. Call-outs, weekends, holidays, and high-occupancy weekends collide with the days you can least afford a short staff.

How We Help

Surge crews for high-occupancy weekends and call-out coverage. We integrate with your housekeeping manager — assigned rooms, board count, signed off on PIP standards.

Brand-Standard Inspections

The Challenge

Marriott, Hilton, IHG, Choice, Wyndham — every flag has its own PIP and brand-standard inspection. One missed standard and your QA score takes the hit.

How We Help

Crews trained against the brand-standard checklist your property uses. Bed-making to flag spec, bathroom water-spot tolerance, in-room TV channel guide alignment — we work to the inspection sheet, not eyeballing.

Bathroom Detail Failures

The Challenge

Hair in the drain, water spots on chrome, soap scum on the surround, mold around the caulking. A single bathroom failure is what guests photograph and what auditors dock you for.

How We Help

Systematic bathroom protocol — descale, dewater, polish, restock — applied identically across every room. The detail that makes guest reviews say "spotless" instead of "fine."

Public Space Looks Tired

The Challenge

Lobby floors, elevator interiors, glass doors, breakfast area, fitness center, pool deck — these get high traffic and are last on housekeeping's list.

How We Help

Dedicated public-space rotation independent of room-attendant schedule. Lobby walk-throughs hourly during peak. Glass, brass, and marble polished to match the brand.

Banquet & Event Space Turnaround

The Challenge

A 7pm reception ends at 11pm; the same room has a corporate breakfast at 7am. Banquet turnaround is its own discipline that overworked housekeepers cannot absorb.

How We Help

Banquet-specific crew for same-day turn — strip linen, reset chairs and tables to BEO diagram, vacuum, reset AV positioning. Done before the chef walks in for breakfast prep.

Bedbug & Health-Code Vigilance

The Challenge

A single bedbug report on a review site ends in a write-off room and a stack of refunds. Public-health code violations on towels, ice, or linen storage are equally costly.

How We Help

Inspection-ready linen and storage handling, mattress-seam check on every departure clean, and isolation protocols if a crew finds evidence. We escalate fast and document for your records.

The Otesse Difference

Hospitality discipline without the headcount.

24/7 Operations

Hotels never close. Our scheduling treats your operation the same way — overnight detailing, early-morning surge, weekend stayover coverage.

Brand-Standard Trained

We work to your flag's PIP. If your QA inspector wants beds made to a 12-inch turndown, that is what we deliver across every room.

Surge & Overflow Coverage

High-occupancy weekends, group blocks, and call-outs handled. Your housekeeping manager keeps control; we add the headcount.

What Sets Us Apart

Stayover and departure room cleaning
Brand-standard PIP-aligned detailing (Marriott, Hilton, IHG, Choice, Wyndham)
Banquet and event-space same-day turnaround
Public-space rotation independent of housekeeping
Surge crews for high-occupancy weekends and group blocks
Bedbug and health-code inspection readiness
Overnight detailing and lobby-restoration cycles
Linen-room handling and laundry support

Ready to make housekeeping a strength again?

Get a coverage plan designed around your occupancy curve, your brand standards, and the gaps your housekeeping team is feeling right now.

Or call us directly at(541) 844-2585